Access Your Gmail for ASU Account using Thunderbird for Windows

These instructions are optimized for Thunderbird versions 2.0.0.4 and higher. Download Thunderbird and its updates for free.

There are a few things you should do first before beginning:

• Ensure that IMAP is enabled on your Gmail for ASU account. 
• Ensure that your Gmail Account will Allow Less Secure Apps.
• Ensure that you have set your Gmail for ASU POP/Chat password by logging into the Gmail for ASU POP/Chat Password website.

Note: The password you set at the above website is independent of your normal ASURITE password. If you change your ASURITE password in the future, your Gmail for ASU POP/Chat password will not be changed. However, you may always go to the above website to change your Gmail for ASU POP/Chat password.

After you have followed the steps above, follow instructions below to set up Thunderbird:

1. Start Thunderbird. 

• If this is the first time that you've started Thunderbird, the New Account Setup Wizard will appear when you start Thunderbird.
• If you see this wizard, simply click "Cancel", then click "Exit."
• If you do not see the wizard, continue to Step 2.

2. Go to the Tools menu and select Account Settings.
3. Click the Add Account... button.

4. Select Email account and click Next.

5. Enter your name and your ASURITEID@asu.edu email address in the appropriate fields and click the Next button.

6. Select the IMAP option.

• Enter imap.gmail.com into the Incoming Server field.
• Enter smtp.gmail.com into the Outgoing Server field. 
• Click the Next button.

7. Enter your ASURITEID@asu.edu into the Incoming User Name and Outgoing User Name fields. For example, if your ASURITEID is jdoe99 then you would enter jdoe99@asu.edu. Click the Next button.

8. Enter an account name of your choice and click Next.

9. After verifying that your information is correct, click the Finish button.

10. Go to the Tools menu once more and select Account Settings.  Under the account that you created, select Server Settings.

• Ensure that SSL is selected
• After selecting SSL, ensure that the port number has changed to 993. 

11. On the left side of the screen, choose Outgoing Server (SMTP). Select the smtp.gmail.com entry and click the Edit button.

12. Outgoing Server Settings:

• Description: ASU SMTP 
• Server Name: smtp.gmail.com
• Port: 587
• Ensure that Use name and password box is checked.
• Username: your ASURITE ID@asu.edu.
• Use secure connection: TLS 
• Click OK.

You can now securely send and receive mail using Thunderbird. 

Need additional help? Access 24/7 live chat, create a case from your My ASU Service Center or call 855-278-5080.