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Earned Admission Contact Information

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Functional GroupEdPlus Open Scale
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If you need assistance with ASU Earned Admission or Open Courses, please contact us at the options below:
  1. Email: earnedadmission@asu.edu - you will receive an email with your case number to track  progress 
  2. Phone Number: 1-844-448-7707 
  3. Live Chat: During business hours, a yellow chat icon, which you can click, appears at the bottom right corner of the screen at https://welcome.ea.asu.edu/ - 
    • Click the icon, submit your name, and you will be connected to one of our support agents
    • If outside business hours, submit your information and our support agents will respond to your provided email.
Our business hours are Monday through Friday, 7am - 6pm MST. If you contact us outside of business hours, the ASU Experience Center will be able to answer general questions and submit a case for the Earned Admission team to contact you.

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