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How do I Access my ASU Gmail Account Using Office 365 and Outlook 2016?

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Functional GroupTechnical Resources: Email
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How do I Access my ASU Gmail Account Using Office 365 and Outlook 2016? 

Note: This KB Article is for ASU Students with ASU Gmail Account service 
using Outlook 365 ProPlus from their ASU Microsoft Installation Software Suite.

Before you begin:

Note: The password you set at the above website is independent of your normal ASURITE password. If you change your ASURITE password in the future, your Gmail email for ASU POP/Chat password will not be changed. However, you may always go to the above website to change your Gmail for ASU POP/Chat password.

After you have successfully enabled IMAP on your Gmail email account you can set up your Gmail for ASU POP/Chat password.

To access your Gmail account using Outlook 2016, perform the following steps:

  1. Navigate to the Control Panel. Locate and select the Mail Icon.
    • To view Control Panel as shown below you will need to have Small Icons selected for the View by setting. 
    • If your Control Panel looks different than the picture below, please switch to Small Icons or Large Icons by 
      clicking on the button labeled View by: change it to Small Icons or Large Icons.

  2. Select the Show Profiles... button.

  3. Select the radio button for Prompt for a profile to be used (Optional - If you have multiple profiles Gmail, 
    Live, Outlook, Yahoo, etc...), then select the Add button.


     
  4. Enter the name you would like this profile to be called and select the OK button when done.

  5. Click Connect to a differnt account if you encounter "Connect Outlook to Office 365" dialog box.

  6. Select the radio button for Manual setup or additional server types and select the Next button.

  7. Select the radio button for Pop or IMAP and then select the Next button.

  8. Enter the following information on the POP and IMAP Account Settings screen.

    • Enter your name into the Your Name field.
    • ​Enter your ASU e-mail address into the E-mail Address field (this is usually ASURITEID@asu.edu).
    • Select IMAP for the Account Type.
    • Enter imap.gmail.com into the Incoming Mail Server field.
    • Enter smtp.gmail.com into the Outgoing Mail Server field.
    • Enter ASURITEID@asu.edu into the User Name field Enter your Gmail. For example, if your ASURITEID is rsmith then you would enter rsmith@asu.edu into the User Name field.
    • In the Password field enter your Gmail for ASU POP/Chat password that you were previously instructed to set up at https://weblogin.asu.edu/google-chpwd

      Note: The password you set at the above website is independent of your normal ASURITE password. If you change your ASURITE password in the future, your Gmail for ASU POP/Chat password will not be changed. However, you may always go to the above website to change your Gmail for ASU POP/Chat password.


  9. Select the Outgoing Server tab and use the settings in the red box below.


     
  10. Select the Advanced tab and use the settings in the red box below.

    • NOTE: If you have options for TLS only in Outgoing server (SMTP) encrypted connections, 
      use that option, if not use STARTTLS.
       
  11. When done with step 9 and 10, select the OK button to continue.
  12. Select the Next button, Outlook will try to test out the settings from 8 - 10.

  13. If all goes well status should read Completed for "Log onto incoming mail server (IMAP)" 
    and "Send test email message."  Select the Close button to continue.

    • NOTE: an error occurs, please verify settings in Step 10 are correct.
       
  14. You should be all set...uncheck Set up Outlook Mobile on my phone, then select Finish.

  15. Screen should be back at  Step 3, select Okay to exit and close the Control Panel Window.
  16. Open Outlook and Select Profile Name created in Step 4.

You can now securely send and receive mail using Outlook.

Related Articles:

Need additional help? Access 24/7 live chat, create a case from your My ASU Service Center or call 855-278-5080.

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