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Report Spam, Chain Mail, Phishing, or Generally Abusive Email

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Functional GroupTechnical Resources: Email
Information

Report Spam, Chain Mail, Phishing, or Generally Abusive Email

To report these types of emails, perform the following steps:

  1. Obtain the header information for the email in question. For directions on how to obtain email header information with widely used email programs, click Finding Email Header Information. Since email addresses in spam emails are usually forged, the header information is necessary in order to attempt to track the source of the note. Without the header information, WMA (or the postmaster of the originating domain) cannot take any action to deter future abuse.

    Header information will look something like the following:

    Example: 
    Received: from EXMBT06.asurite.ad.asu.edu ([129.219.13.72]) by
    exhubt04.asurite.ad.asu.edu with SMTP (Microsoft Exchange
    Internet Mail Service Version 5.5.2448.0)
    id J5VBLQL6; Wed, 12 May 1999 16:39:35 -0700
    Received: from netppl.fi ([209.158.42.177]) by asu.edu
    (PMDF V5.2-31 #31135) id<0fbn009018dw9f@asu.edu>; Wed,
    12 May 1999 16:39:36 -0700 (MST)
    Received: from netppl.fi ([209.158.42.177]) by asu.edu
    (PMDF V5.2-31 #31135) with SMTP id<0fbn00e4h8csy2@asu.edu>;
    Wed, 12 May 1999 16:39:30 -0700 (MST)
    Date: Wed, 05 May 1999 15:33:14 -0400 (EDT)
    From: Some.Spammer@spamming.com
    Subject: Are you walking past a Fortune? (162554)
    Bcc:
    Reply-to:
    Message-id:<20432.11821@netppl.fi>
    MIME-version: 1.0
    Content-type: TEXT/PLAIN; charset=US-ASCII
    Content-transfer-encoding: 8BIT
 
  1. Once you have obtained the email header you can report these types of emails, by creating a new case in the My ASU Service Center. If you need assistance with reporting, please call 855-278-5080.

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